Privacy Policy 2026

Commitment to Protecting Your Personal Information

EOPerio – Periodontics & Dental Implants is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

We collect personal information to provide periodontal and implant care, maintain clinical records, communicate with referring practitioners, process payments and comply with legal obligations.

Information We Collect

Patients: name, date of birth, contact details, medical and dental history, radiographs, photographs, clinical notes and billing information.

Contractors and service providers: contact details, qualifications, registrations and banking details where required.

How We Collect Information

Information is collected directly from patients through medical history forms, clinical examination, correspondence and electronic communication. With consent, information may also be obtained from other healthcare providers or insurers.

Use of Artificial Intelligence (AI)

EOPerio uses secure AI-assisted systems to support:
• Clinical documentation and record structuring
• Preparation of reports and referral correspondence
• Administrative workflow and communication processes

AI tools are not used for diagnostic decision-making or radiographic interpretation. All clinical decisions are made solely by a registered dental practitioner.

Where AI systems are used, patient information is de-identified wherever practicable prior to processing.

Use and Disclosure

Personal information is used to provide care, manage appointments, process payments and meet regulatory obligations.

Information may be disclosed to referring practitioners, health insurers, IT providers and regulatory authorities where required. We do not sell personal information.

Overseas Disclosure

Some secure cloud providers may store data overseas. We take reasonable steps to ensure compliance with Australian privacy standards.

Data Security

We implement administrative, technical and physical safeguards including secure software systems, encrypted data transmission, password protection and restricted access controls.

Access, Correction & Complaints

You may request access to or correction of your information by contacting us in writing.

If you believe we have breached privacy obligations, please contact our practice. If unresolved, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).

Contact: (07) 3088 6677 | info@eoperio.com.au | www.eoperio.com.au